Quality
The highest quality of patient care
Quality management
Our primary goal is not only to provide the best possible professional nursing and medical care, but also to offer human attention and special care to our patients and their relatives. We are continuously optimising our services to the benefit of our patients by measuring quality indicators and using structured quality management.
Our quality reports published here comply with the legal requirements or recommendations of the central associations of hospitals and health insurance companies and are published as standard by all hospitals in Germany.
SKH Stadtteilklinik Hamburg
Complaint management
In addition to the legal obligation to publish quality reports, we offer our patients an insight into our hospital’s important structural quality, process quality and result quality figures.
The SKH Stadtteilklinik Hamburg participates in the "Hamburg Declaration" - a voluntary commitment to a patient-oriented praise and complaint management system embedded within the structure of the company.