Special care for our patients and their relatives

Staying at the clinic

Staying at the clinic changes a patient’s daily routine.

To make it easier for our patients find their feet in the unfamiliar surroundings and new situation, here is a summary of the most important information about staying at the SKH Stadtteilklinik Hamburg.

Admissions

Operative patients: If you are scheduled for an operation, please report to the information/admissions desk on the ground floor next to the main entrance.

Internal medicine patients: If you are scheduled for an inpatient stay, please report directly to the nursing station on the ward on the 2nd floor.

You will need to bring the following documents for admission:

• Referral note for internal medicine from the affiliated doctor or GP (if this has not already been faxed in advance)
• Statutory health insurance card
• or information for private health or additional insurance

Residence

You should bring the following things for your stay t the SKH Stadtteilklinik Hamburg:

• Preliminary findings such as hospital reports etc. (if available)
• Your current medication plan (if available)
• Washing and grooming kit
• Comfortable clothing, dressing gown, nightwear, slippers
• Books, music, games, etc. to pass the time

Large amounts of money and valuables should remain at home.

Our bright and welcoming 1–3-bed rooms are equipped with baths, telephones, Wi-Fi and TV (headphones at an extra cost). In addition, there is a large open-air terrace with quiet areas and seating areas.

Relatives

Our patients’ relatives are very welcome during our visiting hours. The familiar surroundings should be maintained and reinforced as much as possible.

As a small, manageable hospital, we offer space, peace and quiet and personal discussions with doctors and nursing staff - at most in the patient’s mother tongue.

Our visiting hours: Daily until 7 PM

Please observe the midday quiet period from 12 PM until 3 PM.

Release / aftercare

We are pleased when our patients feel better and they are able to go home. The following points should be noted on release day:

• Patients with statutory health insurance pay their own contribution of €10.00 per day they spend in the clinic (max. 28 days per calendar year).
• Payments can be made in cash, by debit card or by bank transfer.
• Additional payments for upgrades, such as for a single room, will be redirected to you.

We are happy to organise a nursing care consultation for our patients and their relatives for the period following their stay at the clinic. Further action will be coordinated, with initial measures taken accordingly.